Frequently Asked Questions

Business

Yes- we run service calls on Saturdays- AT NO ADDITIONAL COST.

 No. Company policy is to collect at time of service. We accept cash, check, and all major credit cards

We service the Greater Kansas City metro area.

Any employee that enters your home is licensed and bonded. Not only that but they are required to pass a drug screen test before they are hired, along with a background check.

Yes. We offer financing to those customers looking at installing a new system. Ask our salesperson for more details at time of estimate.

Equipment

Typically a furnace or air conditioner will last 15-20 years. Sometimes it pays to replace the old system sooner because of the higher efficiency (and lower gas & electric bills) provided by newer equipment.

Either way. If they are installed at the same time, the coil cabinet (part of the air conditioner and sits on top of the furnace) will match the furnace in color & style. Also it may be more convenient to replace them at the same time, but they will operate OK whether they are installed at the same time or not.

This is the easiest, yet most important step - call customers. Eliminate any company that doesn't give you a long list of customers that they have installed during the last 1-24 months. Call a few customers at random and tell them you are considering a new system and ask about their experience with Envirotech (or any other company you are considering).

Yes. Air conditioners require more airflow than furnaces and it may be necessary to add or modify ductwork. Also, your electrical service may need to be upgraded. Envirotech can determine all the costs required to add central air.

All brands and types of equipment. We even work on many systems that other companies won't touch.

There are several excellent brands available as well as several “cheaper” brands. Envirotech could choose any brand to sell and install, however we have chosen American Standard, Heil, and York because of their quality, reputation, availability of parts, support from our distributors, etc. Even more important than the equipment, is the quality of the installation and reputation of the dealer behind the installation.

They should be checked, and cleaned, and operating at their top efficiency and are operating safely. Typically what you spend on maintenance you will recover in the form of lower utility bills.

To start this answer I need to clarify that heat pumps both heat and cool your home. So in this answer I’m talking about the cooling mode of a heat pump. Air conditioners and heat pumps us SEER (Season Energy Efficiency Rating). The higher the SEER the more efficient it operates. The minimum standard SEER is 13. Residential air conditioners and heat pumps range from 13 to 18 SEER. Expect to pay more the higher the seer rating or efficiency, but remember the additional cost will pay for itself with utility costs savings.

To start this answer I need to clarify that heat pumps both heat and cool your home. So in this answer I’m talking about the heating mode of a heat pump. Heat pumps are given HSPF (Heating Seasonal Performance Factor). The higher the HSPF the more efficient it is. New heat pumps manufactured after 2005 are required to have an HSPF of at least 7.7. The most efficient heat pump has an HSPF of 10.

In the summer, a heat pump is no different than an air conditioner. In the winter, a heat pump operates in “reverse” and heats the indoors. Heat pumps need auxiliary heat (electric resistance heat or gas furnace) to help them when it is real cold outside or when the thermostat is moved more than 2 degrees at a time. The initial investment for a heat pump is higher than an air conditioner, they have higher maintenance costs, and the ductwork must be exactly “right” for proper operation. One common complaint of a heat pump is that the air coming out of the registers is not hot enough (compared to a gas furnace). Most heat pump problems are directly related to improper installation procedures. Heat pumps when installed properly work very efficiently and are a wise choice for many homeowners.

General

Either way. If they are installed at the same time, the coil cabinet (part of the air conditioner and sits on top of the furnace) will match the furnace in color and style. Also it may be more convenient to replace them at the same time. Another note is that all equipment made after January 1, 2010 will have the new R410A refrigerant in them. In addition the cost tends to be less when you install them both at the same time.

Envirotech uses the ACCA manual J Load calculation formulas to determine what size equipment your home needs.

Envirotech service and install many different in door air quality products. From an upgrade to your filtration system to increasing or decreasing humidify or the elimination of hot and cold spots. We have a product to solve your problems. To get detailed information about these products please see our products page.

Carbon Monoxide (CO) is a poisonous, colorless, odorless, and tasteless gas. So unless you have a CO detector in you home you have no way of knowing if you are being poisoned. CO is a common by-product of the combustion of fossil fuels. When properly installed and maintained, most fuel burning equipment (natural gas, propane, and oil) will produce insignificant amounts of CO. You can avoid CO poisoning by having a qualified technician install and regularly inspect all fuel burning appliances, regular inspection of fireplace and chimneys to insure proper ventilation, and install a CO detector in your home.

Carbon Monoxide is measured in ppm (parts per million). The brand of CO detector we sell detects CO at levels as low as 10ppm and the store bought brands don’t sound off until 70ppm. Why is this important? The earlier you are notified of carbon monoxide the less exposure to the CO poisoning. Children and pets exposed are going to more sensitive to the levels of CO in your home. At 35ppm an ADULT can feel like they have flu like symptoms, food poisoning or other illnesses. Between 35ppm and 70ppm an ADULT can have a throbbing headache, drowsiness, confusion, and fast heart rate. 70 ppm and over an ADULT can become unconscious, convulsions, cardio respiration failure or death. Early detection is important with carbon monoxide exposure.